Privacy Policy

Last Updated: June 18, 2025

Reign Wellness and Cryotherapy LLC (“Company”, “we”, “our”, or “us”) values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website at https://reign-wellness.spa.discount/offer or use our services. By accessing or using our website and services, you agree to the data practices described in this Privacy Policy.

1. What Information Is Collected

Reign Wellness and Cryotherapy LLC may collect personally identifiable information that you voluntarily provide when interacting with our website, submitting forms, scheduling services, or contacting our team. This information may include your name, email address, phone number, and home or work address. In certain cases, we may also collect additional demographic information such as ZIP code, preferences, or interests in order to better understand our clients and provide more personalized wellness services.

In addition to information you provide directly, certain information may be collected automatically when you visit our website. This may include your IP address, browser type, device type, access times, and referring website addresses. This information helps us analyze website traffic, improve the functionality of our website, and better understand how visitors interact with our services.

If you submit information through contact forms, appointment booking forms, consultation requests, or other communication channels, the information you provide may be stored for purposes such as customer service, appointment reminders, service updates, and communication related to our wellness services.

2. How User Data Is Used

The information we collect is used to operate our website, deliver wellness services, and improve the experience of our clients and visitors. Reign Wellness and Cryotherapy LLC may use personal information to respond to inquiries, provide customer support, confirm appointments, and communicate important updates related to services or scheduled visits.

Your information may also be used to notify you about wellness programs, promotions, service updates, or new offerings that may be relevant to you. In addition, the information collected helps us improve website performance, personalize the user experience, and better understand how visitors interact with our website.

All collected data is used strictly for legitimate business purposes and to support the delivery and improvement of our services.

3. SMS Opt-In Details

By submitting your phone number through forms on our website, booking wellness services, or contacting our team, you consent to receive SMS messages from Reign Wellness. These messages may include appointment confirmations, reminders, customer service communications, service updates, and occasional promotional messages related to our wellness services.

Message frequency may vary depending on your interaction with our services. You may opt out of receiving SMS messages at any time by replying STOP or UNSUBSCRIBE to any text message received from us. Once you opt out, you will no longer receive SMS communications unless you choose to opt in again.

Standard message and data rates may apply depending on your mobile carrier and service plan.

4. Cookies and Tracking Practices

Our website may use cookies and similar tracking technologies to enhance user experience and improve website functionality. Cookies help the website remember certain user preferences, analyze website traffic, and provide a more personalized browsing experience.

You may disable cookies through your browser settings if you prefer not to allow them. However, disabling cookies may affect certain features and functionality of the website.

We may also use analytics tools, such as Google Analytics, to better understand how visitors interact with our website. These tools collect anonymous information regarding website usage and help us improve website performance and user experience.

5. Data Security

Reign Wellness and Cryotherapy LLC takes reasonable steps to protect personal information from unauthorized access, disclosure, or misuse. We implement industry-standard security measures, including secure servers and SSL encryption, to safeguard the information transmitted through our website.

Access to personal data is limited to authorized personnel who require the information to perform their responsibilities. While we strive to protect user data using commercially reasonable safeguards, no online system can guarantee complete security. In the event of a security breach, we will take appropriate action to protect affected users and comply with applicable legal requirements.

6. User Rights

Users have the right to request information about the personal data that Reign Wellness and Cryotherapy LLC may hold about them. You may request access to your personal data, request corrections to inaccurate information, or request deletion of your personal data where permitted by law.

If you are located in jurisdictions that provide additional privacy protections, such as the European Union under the General Data Protection Regulation (GDPR), you may have additional rights related to your personal data. Requests related to personal data access, correction, or deletion may be submitted by contacting us directly using the contact information listed below.

7. Mobile Information Sharing Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service providers, SMS delivery platforms, and technology vendors, is permitted solely for the purpose of operating and supporting our messaging services.

All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared, sold, rented, or disclosed to any third parties under any circumstances. Reign Wellness and Cryotherapy LLC does not sell, rent, or share SMS consent, phone numbers, or messaging data with third parties for their own marketing purposes.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us.

Reign Wellness and Cryotherapy LLC
5566 N Hamilton Rd
Columbus, Ohio 43230
United States

Email: [email protected]
Phone: +1 540-253-1750